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Microsoft works to fix connectivity problems affecting Teams, Outlook and Copilot
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Microsoft said server failures were straining its infrastructure and disrupting Teams, Outlook and Copilot, with problems potentially affecting users in any region.
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Microsoft said it was working to fix connectivity problems affecting Teams, Outlook and Copilot on Thursday, after users in several regions reported outages.
The company said some of its infrastructure was under “elevated load” because servers had unexpectedly become unavailable, putting strain on those that remained. It said the problem was not caused by an increase in traffic.
In an update at 19:50 GMT, Microsoft said it was testing a configuration to address the issue. The configuration was causing servers to fail automated health checks and become unavailable, the company said. It added that all affected servers had been restarted.
The reports were first recorded in the US. Microsoft said the connectivity problems could affect users in any region. Downdetector, which tracks user reports, showed a rise in reports of Microsoft product problems in the UK at about 18:30 GMT.
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