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Schiphol passport-gate fault fixed after hundreds miss flights
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A malfunction that stopped Schiphol’s electronic passport gates led to long queues and hundreds of missed flights before the fault was resolved.
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The fault that disabled electronic passport gates at Amsterdam Schiphol Airport has been fixed, but several hundred passengers missed their flights after long queues built up, the airport said on Sunday. [1]
The Royal Netherlands Marechaussee, which handles border control, reported that the malfunction had been resolved. The gates, known as e-gates, had been out of service since 6am, according to a Schiphol spokesperson.
It was one of the airport’s busiest days of the year because of the autumn school holiday. The spokesperson said queues had already begun to ease.
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